Using Office 365 Email for Your MarketGrabber Website

Some customers prefer to use Office 365 as the email client for their domain name.  This article describes how to use Office 365 for your website email.



MarketGrabber is hosting a customer website called

Hosting comes with email included for, but the customer prefers to use Office 365 to handle all email addresses associated with 


DNS Updates

When the customer signs up for Office 365 for, Office 365 will provide a list of DNS entries that need to be made.  These DNS entries will route all email processing through Office 365 rather than the email server associated with the web site.  Customer should copy the DNS entries provided and email them to MarketGrabber support.  MarketGrabber will enter the DNS records into our DNS servers.


Website Email Messages

Customer will need to update their to use Office 365 email to send messages from the website such as "thank you for signing up", "thank you for your purchase", etc.  There are two changes needed:


  • Email Server Settings - customer should log in to the back office, go to settings, site wide settings, and then Email Server settings.  Enter new email server settings as shown below.


The email address you enter must be an email address you have setup in your Office 365 email.  Also enter the password for the account and set the rest of the fields as shown above.  To  test your settings press the "Test Email Settings Link" at the bottom of the form.  If the test fails, double check the email address, password and other settings are correct.  If they are correct, see the heading below "Office 365 SMTP Server Permissions".


  • Email Templates - if needed update your email templates in the back office.  The FROM email address for each email template should be the same email address you entered in your Email Server settings shown above.


Office 365 SMTP Server Permissions

If you cannot send email it is likely because you need to update a permission setting in Office 365 to allow it to send email on behalf of your web site.   To do this:



  1. Login to your Office 365 Admin Center.  Check with the company that sold you Office 365 for the website address of your Office 365 control panel.
  2. Open the Microsoft 365 admin center and go to Users > Active users.
  3. Select the user (the email address you entered in Email Server settings above), and in the flyout that appears, click Mail.
  4. In the Email apps section, click Manage email apps.
  5. Verify the Authenticated SMTP setting is enabled– it should be CHECKED.  When you're finished, click Save changes.