How to Fix HTML Editor does not Appear

Administration - Backoffice
MarketGrabber has a built-in HTML editor that can be used to edit page content and job descriptions.  If the HTML editor does not appear on your computer, it is likely one of the following is blocking the editor:
  1. Ad Blocker - An ad blocker browser add-on or third-party program is preventing the HTML editor from displaying.   To see if this is the cause, disable or remove your ad blocker and see if the HTML editor starts to appear.  This is the most common cause of the problem.
  2. Anti-Virus Program - An anti-virus program is preventing the HTML editor from displaying.  Check the settings of your anti-virus program to determine if it is blocks iframes on your computer.  If so, turn this feature off or set it to allow iframes with a content source of "SAME ORIGIN".  
  3. Network Security Settings - Some type of blocking software or setting on your network is preventing all iframes from displaying. Check the settings of your network software to determine if it is blocking iframes on your network.  If so, turn this feature off or set it to allow iframes with a content source of "SAME ORIGIN".  
 Another possible cause may be browser settings.   In this case try a different browser.   For example, the HTML editor appears in Firefox but not Chrome.  This would indicate that you have a security setting in Chrome that is preventing iframes or a Chrome add-on such as an ad blocker (see above) that is causing the problem.
Article ID: 131, , Modified: 7/15/2021 at 2:25 PM

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