Some customers
prefer to use Office 365 as the email client for their domain name. This article describes how to use Office 365
for your website email.
Example:
MarketGrabber is
hosting a customer website called mywebsite.com.
Hosting comes with
email included for mywebsite.com, but the customer prefers to use Office 365 to
handle all email addresses associated with mywebsite.com.
DNS Updates
When the customer
signs up for Office 365 for mywebsite.com, Office 365 will provide a list of
DNS entries that need to be made. These
DNS entries will route all email processing through Office 365 rather than the
email server associated with the web site.
Customer should copy the DNS
entries provided and email them to MarketGrabber support. MarketGrabber will enter the DNS records into
our DNS servers.
Website Email Messages
Customer will need
to update their mywebsite.com to use Office 365 email to send messages from the
website such as "thank you for signing up", "thank you for your
purchase", etc. There are two changes
needed:
- Email Server
Settings -
customer should log in to the mywebsite.com back office, go to settings,
site wide settings, and then Email Server settings. Enter new email server settings as shown
below.
The
email address you enter must be an email address you have setup in your Office
365 email. Also enter the password for
the account and set the rest of the fields as shown above. To
test your settings press the "Test Email Settings Link" at the
bottom of the form. If the test fails,
double check the email address, password and other settings are correct. If they are correct, see the heading below
"Office 365 SMTP Server Permissions".
- Email
Templates - if
needed update your email templates in the back office. The FROM email address for each email
template should be the same email address you entered in your Email Server
settings shown above.
Office 365 SMTP Server Permissions
If you cannot send
email it is likely because you need to update a permission setting in Office
365 to allow it to send email on behalf of your web site. To do this:
- Login to your Office 365
Admin Center. Check with the
company that sold you Office 365 for the website address of your Office
365 control panel.
- Open the Microsoft 365 admin
center and go to Users > Active users.
- Select the user (the email
address you entered in Email Server settings above), and in the flyout
that appears, click Mail.
- In the Email apps section,
click Manage email apps.
- Verify the Authenticated
SMTP setting is
enabled– it should be CHECKED.
When
you're finished, click Save changes.